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EXAMPLE USE CASES

ELDERLY USERS & FAMILY

Help at hand, when they can't stand.

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Customer story:

"Last week, Margaret slipped in her garden,. with a simple tap on her My SOS Family app, her daughter and neighbor were alerted instantly. Her daughter arrived in minutes, just in time."

 

Margaret didn’t have to waste time searching for help or calling each contact individually. She also didn’t want to rely on a service where she’d be speaking to a stranger in a distant call center, only for them to call emergency services on her behalf. With My SOS Family, she was able to alert the people she trusts directly, giving her peace of mind and quick support when it mattered most.

What’s the cost of not being prepared?

The app is so simple, it is setup in 3 easy steps within 1 minute and 47 seconds (including download time) and can be done remotely by a family member, users are instantly protected -  no complicated passwords or settings and emergency contacts don't need to download any app.

Families across the world have trusted My SOS Family to protect their loved ones. Isn’t it time you joined them?"
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Your family, your choice.

Elderly users & family

Stay Connected, Stay Safe

My SOS Family keeps you connected to her loved ones with just a tap, ensuring help is always close at hand.

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SOS Timer Feature

Set the Time, Relax with Peace of Mind

For the times when your about to perform something and want support, just in case.

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Check-In Feature

Daily Check-Ins for Peace of Mind

Stay connected without hassle. A simple check-in every day keeps your family reassured where you are and that you’re safe and sound – without complication or the need for constant calls/texts. 

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SOS Process 

A Tap Away from Help

When helps needed. One tap, and we inform emergency contacts in seconds.

My SOS Family makes sure you have an effective emergency plan for your loved ones.

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ALEXA INTEGRATION

A Phrase Away from Help

Link your App or Just use any of your Alexa smart speakers. One Phrase, and we inform emergency contacts in seconds,  or set the SOS timer and even check in to say your ok.

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ALEXA SOS TIMER

Use your Voice to Set the Time,
For Peace of Mind

About to answer the door to a Stranger, go upstairs, downstairs, in the basement, change a light,  have a bath - Set the SOS Timer for peace of mind. 

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USE A BASIC PHONE

Speed Dial - One Call - That's All.

You don't need a Smartphone or Alexa Speaker to benefit from My SOS Family Alert System - You can use a simple Cell Phone or Home Phone.

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For Service Providers to Elderly Users and Their Families

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Hospital Discharge Administrator & Occupational Therapists

As an occupational therapist or hospital discharge administrator, you know how crucial it is for elderly individuals to stay connected to a reliable network in case of emergencies. With the My SOS Family App, setting this up has never been easier. In just two minutes, you can help your patients or residents download the app, enabling them to instantly alert their trusted personal network if they experience a fall or medical emergency. This quick setup can contribute to reducing hospital re-admission rates, allowing patients to receive timely support before situations escalate.

Additionally, with a 14-day free, no-obligation trial, there’s no upfront cost, making it easy for users and their families to experience the benefits before making a commitment. The app ensures peace of mind without financial strain during the transition period.

Accessibility Equipment Sellers and Installers

For companies that sell or install accessibility equipment, My SOS Family provides a seamless extension of your services. By bundling the app with mobility aids, personal alarms, or home modifications, you offer customers a holistic safety package. This combination ensures elderly individuals not only have the physical tools they need but also a quick way to alert their family or caregivers in an emergency. Partnering with My SOS Family enhances your product offering, reinforcing your brand as a comprehensive provider of elderly safety solutions.

Retirement villages & complexes

For retirement villages and complexes, the My SOS Family App adds a new dimension to resident safety. Offering the app as part of your services allows you and your team to act as designated emergency contacts. This means residents are never more than a quick alert away from trusted help, whether it’s staff or family, promoting independence while maintaining a robust safety net.

​Field Staff: Domiciliary Care and Home Helpers

If you’re in domiciliary care or home help services, the My SOS Family App allows you to take your offering to the next level. Imagine being the go-to emergency contact for elderly clients in your community. By integrating My SOS Family into your service, you can create a premium care solution, offering real-time emergency assistance. With 50 to 100 clients enrolled, you could position yourself as the first responder, charging a premium for this invaluable peace-of-mind service.

The My SOS Family App allows you to easily add yourself and your staff as emergency contacts, creating a flexible business model without the need for costly tech investments. With reseller account options, you can access attractive pricing and admin features to grow your business while offering a potentially lifesaving service.

 
Banks & Financial Brokers with Elderly Customers

For banks that serve elderly customers, offering My SOS Family as a value-added service can deepen your relationship with this important demographic. By including the app with senior-focused accounts or financial products, you demonstrate a genuine commitment to your customers’ well-being. This can improve customer retention and differentiate your bank as one that goes beyond financial services to care about the safety of its elderly clients.

 
Insurance Companies

Insurance companies offering life, funeral, or health insurance can use the My SOS Family App as a value-added service for their customers. By providing voucher codes for 6, 12, or 18 months of app usage, insurers can encourage self-help and early intervention, which helps reduce emergency situations and potentially keeps the average cost of claims down. This proactive approach enhances customer satisfaction while promoting safety and independence.

Additionally, insurance companies could offer 12 months of free app access as an incentive for customers to get an insurance quote. It’s a practical and appealing way to differentiate your services and provide real value to potential clients.

Employee Incentive & Wellbeing Programs

For employers, providing My SOS Family App voucher codes to staff with elderly family members demonstrates care and consideration for employees’ personal lives and family circumstances. By offering this benefit through your employee incentive or wellbeing program, you show that your company cares about your employees beyond the workplace, giving you a competitive advantage in retaining and attracting talent.

Event Organizers for Elderly-Focused Events or Magazine Publishers

For event organizers of elderly-focused events like craft shows or senior expos, partnering with My SOS Family adds value to your ticket packages. Offering the app to attendees as part of their event experience provides them with peace of mind, knowing they can quickly contact family or friends in case of an emergency. This collaboration can help you sell tickets and increase engagement, while also positioning your events as not only enjoyable but secure environments for the elderly.

Show Them It’s More Than Just Business—It’s Because You Care.

Offering My SOS Family is more than a transaction; it’s a tangible way to show that you care about your customers and employees. With options for corporate accounts and bulk discounts, companies can offer this essential service to their clients and staff affordably. Whether through 6 or 12-month vouchers or as part of a bundled service, you provide a meaningful solution that enhances safety, builds loyalty, and demonstrates your commitment to the well-being of the elderly.

My SOS Family has partnered with insurance companies, TV shopping channels and non-profit organizations offering bulk voucher codes at amazingly competitive prices, making it an easy, cost-effective way to add this valuable service to enhance your product or service.

Other Example Use Cases

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