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EXAMPLE USE CASES

DELIVERY DRIVERS & COURIERS

On the road, never alone..

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Customer story:

"Jake was delivering food late at night  when someone grabbed his bike and aggressively started shouting at him. A tap on his My SOS Family app sent an alert to his network of trusted colleagues, the nearest arrived within 5 minutes and helped ."

Delivery drivers often encounter challenging situations, from dealing with upset customers to facing unexpected dangers on the road, especially during late-night deliveries. Working independently without direct support from an employer can increase the sense of vulnerability. My SOS Family is the perfect solution, allowing drivers to rely on a trusted network of fellow drivers who are instantly notified of their location and can provide help when it's needed most, no matter where they are..    

What’s the risk of facing a problem alone in an unsafe area without support?

Drivers & Riders just tap the app to send an alert, with no complicated steps.

Trusted by delivery drivers and riders to ensure personal safety.
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Deliver with ease, secure with peace..

Delivery Drivers, Riders & Couriers

Safety on the Road

When you find yourself in facing an issue where you need backup. My SOS Family is the perfect solution to get help from your work friends who will know exactly where you are.

Electrician

SOS Timer Feature

Deliver with Confidence

Set the SOS Timer when making a delivery. If you don’t stop the timer after a certain period, your emergency contacts will be alerted.

Cleaning Windows

Check-In Feature

Check-In for Driver Safety

Allows you to check in easily throughout their shift. Reassuring your are safe and where you are without interrupting work or fiddling with multiple apps.

Fixing the Roof

SOS Process 

One Tap to get backup & support 

One tap sends your location and an alert to your trusted emergency contacts who will help and back you up.

Plumber

Service and Product Providers for Delivery Drivers, Riders, Couriers, and Parcel Dispatchers

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Logistics and Delivery Companies

Delivery and courier companies can enhance the safety of their drivers and riders by offering the My SOS Family App to their workforce. For workers often on the road, interacting with strangers, or working late shifts, the app provides immediate access to emergency contacts in case of accidents, harassment, or safety concerns. Companies offering this service to their drivers not only demonstrate a commitment to their well-being but also gain a competitive advantage by showing care for their team’s safety, which can improve worker satisfaction and retention.

Gig Economy Platforms


Platforms that facilitate work for freelance drivers and couriers, such as those in the gig economy (e.g., food delivery, parcel delivery) can offer the My SOS Family App as part of a benefits package to increase the safety of independent contractors. By providing this tool, these platforms can differentiate themselves from competitors and attract more workers by showing they value the well-being of those who rely on them for income.


Employee Insurance and Liability Providers

Public liability and employee insurance providers can bundle the My SOS Family App with their policies for delivery companies and individual drivers. Offering an app that allows quick access to help in case of accidents, theft, or dangerous situations on the road can reduce risks for insurers while giving drivers peace of mind. Car insurance providers for those using vehicles for delivery can also bundle the app as a way to further protect drivers.


Unions and Advocacy Groups for Immigrant Workers

Many delivery drivers and couriers are immigrants who are often underpaid and face various risks while working. Organizations advocating for immigrant rights or tackling racism can provide the My SOS Family App to help safeguard these workers in vulnerable situations. Offering this app enhances the safety of their members, providing them with a direct lifeline to personal contacts in case of emergencies, harassment, or unsafe situations on the job. It’s also a powerful gesture that shows these organizations are actively improving the lives of their members.
 

Immigration Support Charities & Anti-Racism Organizations

Nonprofits and charities that support immigrants and help them integrate into new communities can offer the app as part of their services, ensuring that immigrant delivery workers have an extra layer of protection while they’re navigating a new country and potentially risky job environments. It’s an effective way to extend their support beyond traditional means, offering practical safety solutions.



 
Safety that Makes a Difference is Good for Business.

By offering the My SOS Family App, businesses and organizations provide more than just a powerful safety tool for delivery drivers, riders, and couriers—they earn kudos and loyalty from their staff and customers. It’s a practical, affordable solution that enhances safety and adds tremendous value to the services they offer. Companies can purchase 6 or 12-month vouchers to distribute to employees or contractors, or for larger-scale implementation, they can create a corporate account with My SOS Family, ensuring consistent protection across their workforce.

With this flexible approach, businesses show their commitment to the well-being of their teams while gaining a competitive advantage in their industry.

Other Example Use Cases

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